Honeywell Operational Intelligence

Honeywell Mobile Device Management and Monitoring Solution

Honeywell Operational Intelligence is a platform designed for remote management and monitoring of Honeywell mobile devices. The system offers centralized access to device data and enables integration into existing enterprise systems.

Architecture

The platform is hosted on Azure cloud and provides access through a web console and API.

Core System Characteristics

Battery Management

Operational Intelligence provides detailed overview of battery status across all Honeywell devices. It monitors battery health and identifies batteries requiring immediate or near-term replacement. Data is available broken down by individual (definable) sites, enabling efficient maintenance planning.

Application Monitoring

The platform records application usage on devices, including usage time and data consumption of individual applications. Data can be analyzed at organization level as well as specific sites, providing insight into how devices are utilized in practice.

Operational Analytics

The system collects a range of operational data that helps identify issues and optimize operations:

• Battery replacement records
• Device drop analytics with user identification
• Records of damaged devices upon return
• Detection of unused, lost, or stolen devices
• Analysis of disruptions caused by depleted batteries
• Monitoring of device reboots with operational impact

Device Management

The platform offers comprehensive control over the lifecycle of mobile devices:

• Installation of new devices
• Movement of devices between sites
• Management of mobile device naming
• Creation of new sites
• Removal of devices from management
• User account management

Device Health Monitoring

The system provides detailed information about the status of individual devices:

• Current mobile device health
• Device utilization data
• Analytics of physical drops and impacts
• Label printing volumes for printers
• Performance metrics of barcode scanners