SOTI Connect is a system for comprehensive management of IoT devices, especially mobile and industrial printers throughout their entire lifecycle.
Main Benefits
- Enterprise device management
- Device-agnostic tool provides a single management and security solution for multi-vendor scenarios
- Unified commands enable workflows to be performance on different makes and models
- Support for Zebra, Honeywell, Sato, Brother, Epson, Toshiba and other printers
- Reduce initial staging and deployment costs
- Printers can be shipped directly to final destinations
- Printers are automatically discovered, enrolled, provisioned and mapped to groups, providing an accurate count of how many printers you have
- Reduction in time required to set up printers and elimination of human error
- Reduced maintenance and repair costs
- Use the SOTI Connect Visualization Tab to view historical printer data like status, usage, print head health, battery health, asset tracking and firmware version
- Remotely troubleshoot and resolve issues in a timely, cost-effective manner
- Preemptively flag printer issues and proactively alert IT of problematic printers, regardless of location
- Efficient inventory management
- Access current device data and view it in a consistent format across all manufacturers
- Get insights on battery levels, print speed, printer head temperature, memory usage and more
- Auto-discovery and auto-grouping of printers based on physical location
- Printers are automatically tracked, so if their location changes, the group they’re in also changes
- Visualization Design Studio lets users drag-and-drop images and widgets onto a canvas
- Relevant information (printer properties, easy to understand charts, remediation actions) are all on a single, custom-built page
- Self-reporting capabilities communicated when issues are detected to resolve them faster
- Security
- Automatically checks all printers and proactively flags non-compliant printers based on rules you create
- Remotely installs app/firmware updates to secure network communication
- Updates weak/insecure passwords to prevent unauthorized access
- Remote deployment of Wi-Fi certificates – select what printers to update and do so at your convenience
Soti Connect Use Cases
- Printer overview and management and real-time troubleshooting
- Use of automated actions and proactive alerts for potential problems, including email or SMS alerts
- Remotely adjust printer configurations
- Remotely update firmware and certificates
- Collect and export device data for auditing, analysis and planning
- Remote factory reset (e.g. when a printer is taken out of service)
System Requirements
- Windows 10, Windows Server 2016 or Windows Server 2019 operating system
Note: Windows 10 is recommended for test and non-production environments only. - Dual-core processor with 8 GB of RAM.
- .NET Framework 4.7.2
- SQL Server 2017, SQL Server 2017 express, or SQL Server 2019
- When using the MQTT protocol, installation of an MQTT broker, such as HiveMQ, is required. It is recommended to install HiveMQ on a separate computer.