Mobile Device Management

FAQs - Mobile Device Management

If do you use several tens of mobile units then mobile device management is nearly the need. It may be not only the system for the on-the-fly mobile units management but usually it is useful to prepare easily and quickly new mobile units, units returned from the repair, to re-configure them for the use on different sites etc. But a mobile device management may be a benefit also in smaller implementations.

Especially in the case if mobile units utilize "thick client" application that needs to be more or less frequently updated it is a good idea to consider the use of a mobile device management thoroughly. Such a system enables application distribution remotely without the need to collect the devices physically on one place. That may be an issue many times, especially with mobile devices used in the field (WWAN devices, devices on different sites etc.). Thus, a mobile device management can facilitate the job of IT workers significantly.

Mobile device management systems can collect and analyze data about the use of mobile device sources like number of bacode scans, memory or battery utilization, Wi-Fi adapter status etc. It is a benefit when determining the trends and makes mobile device inventory more sophisticated and helpful.

 

Two of today's most common enterprise MDM systems have something in common. When do you choose Soti MobiControl and the Wavelink Avalanche? MobiControl is being developed in much faster pace and it has support for more platforms and operating systems. Implementation of Android, iOS and Windows Phone mobile device management seems to be easier with Soti. Also worth mentioning is a straightforward setup of such tools as Remote Control or mobile devices lock and wipe - they are installed automatically with the system and not with additional cost as with the Avalanche.

Wavelink Avalanche is recommended especially in situations where the customer is using emulation clients from Wavelink - ie. terminal emulation, Velocity (Zebra All Android Touch TE) VelocityCE, Wavelink Industrial Browser or Wavelink Studio. The interconnection to Wavelink emulation products speeds up and simplifies implementation and operations significantly.

Soti MobiControl has no default password. When installing Soti MobiControl, it will prompt you to enter the password for the "Administrator". Therefore, use Username = Administrator and the password entered during system installation.

If you enter the password incorrectly a few times and you have set the maximum number of attempts, the user account will be locked. If you lock all MobiControl accounts in this way, contact Soti support to unlock them.