Factory Reset on Zebra (Symbol) Android KitKat or later mobile devices
Zebra/Symbol/Motorola running Android 4.4 KitKat or later OS can be reset to their factory defaults by the following simple steps:
- Start pre-installed StageNow app.
- Scan the barcode from the printed PDF file (one of the links below) or directly from computer's screen.
- Wait until device reboots.
Note: Zebra devices also support a special type of reset called "Enterprise reset". This type of reset does NOT delete /enterprise folder, dedicated internal SD card and external SD card.
Below is a summary of what Zebra Android device resets affect:
| Reset Type | /data | /enterprise | Emulated Internal SD Card |
Dedicated Internal SD Card |
External SD Card |
| Enterprise Reset | Erase | Persist | Erase | Persist | Persist |
| Factory Reset | Erase | Erase | Erase | Persist | Persist |
| Full Factory Reset (with SD) | Erase | Erase | Erase | Erase | Erase |