Factory Resets for Zebra Android devices

Factory Reset on Zebra (Symbol) Android KitKat or later mobile devices

Zebra/Symbol/Motorola running Android 4.4 KitKat or later OS can be reset to their factory defaults by the following simple steps:

  • Start pre-installed StageNow app.
  • Scan the barcode from the printed PDF file (one of the links below) or directly from computer's screen.
  • Wait until device reboots.

Note: Zebra devices also support a special type of reset called "Enterprise reset". This type of reset does NOT delete /enterprise folder, dedicated internal SD card and external SD card.

Below is a summary of what Zebra Android device resets affect:

Reset Type /data /enterprise Emulated Internal
SD Card
Dedicated Internal
SD Card
SD Card
Enterprise Reset Erase Persist Erase Persist Persist
Factory Reset Erase Erase Erase Persist Persist
Full Factory Reset (with SD) Erase Erase Erase Erase Erase