SureMDM is a Unified Endpoint Management (UEM) system from Indian company 42Gears designed for both beginning and advanced IT professionals. Using a single web-based console, administrators can secure, monitor and manage devices running Android, Windows (including legacy Windows CE and Windows Mobile), iOS/iPad OS, macOS, Linux and Wear OS. SureMDM has a clear, intuitive interface and a wide range of features. The system is designed to manage tens to thousands of devices.
SureMDM is a tool suitable for managing, securing and monitoring rugged handheld, wearable or vehicle mobile terminals, rugged phones and tablets manufactured by companies such as Zebra, Datalogic, Honeywell and others.
As one of the pioneers in cloud-based enterprise mobility solutions, 42Gears has been developing SureMDM since 2009.
Key Features of 42Gears SureMDM
- Asset management
- Ability to organize devices into a hierarchical group structure
- Detailed overview of the parameters and settings of each device
- Ability to monitor device usage, including report generation
- Support for different device usage scenarios
- Android Enterprise Support
- Fully managed devices - Corporate-Owned-Devices (COD) - provide the broadest management options, including configuration of settings, applications and remote wiping
- Separate work and personal containers and data on devices in BYOD (Bring Your Own Device), CYOD (Choose Your Own Device) and COPE (Corporate Owned, Personally Enabled) scenarios
- Mobile Application Management (MAM)
- Distribution of applications to managed devices, including unattended (automatic) installation
- SureMDM App Store – own app store with custom applications (APK, Web Apps)
- Integration with Google Play Store and Apple Business Manager
- Integration with Zebra devices
- Ability to directly execute XML instructions generated by Zebra StageNow using SureMDM jobs
- Device security
- Kiosk mode (SureLock) - ensures that only authorized applications are available to users
- Enforcing a strict password policy in alignment with the company's security policy
- Certificate management
- Ability to remotely lock and wipe the device if lost or stolen
- Real-time event response
- Ability to define policies activated at specific times (time-fencing), by device location (geo-fencing) or by the active Wi-Fi network
- Remotely lock, reboot, or wipe data from devices that are stolen or do not have the required configuration
- Remote support and troubleshooting
- Administrators have the ability to connect to the device and view and control the screen remotely
- The screen recording option
- Multiple remote administrators can be connected simultaneously
- Remote access to the device's file system
- Advanced analytics and data visualisation
- The SureMDM web console provides a graphical dashboard of device details, status, alerts and notifications
- Devices not complying with the required setup can be monitored and reported via configurable reports
- Generation of reports can be scheduled at desired times
- Alerts and messaging
- Ability to send alerts and messages to the individual device users from the SureMDM console
- Two-way communication with the device user
- Deep Thought
- Integrated AI chatbot with text and voice communication
- Helps with the practical use of SureMDM
- Real-time technical support
- Customers receive almost instant 24/7 technical support from 42Gears via chat/email/tickets or phone calls
More information about SureMDM on the 42Gears website